Shipping policy

We do our best to get your order to you as quickly as possible — because we know how exciting it is to get new Horse Girl gear! 

Processing Time:
All orders are processed within 2–4 business days (excluding weekends and holidays). During high-volume times, processing may take an extra day or two, but we’ll always keep you updated if there’s any delay.

Shipping Rates & Delivery Estimates:
Shipping costs are calculated at checkout based on your location and package weight.
Most orders within the U.S. arrive within 3–7 business days after shipping.

You’ll receive a shipping confirmation email with a tracking number as soon as your order is on its way.

Lost or Stolen Packages:
Once your package leaves our hands, it’s in the care of the carrier (UPS, USPS, or FedEx). If your tracking shows “Delivered” but you didn’t receive your order, please reach out to the carrier first.
If you still need help, email us at orders@horsegirlattire.com— we’ll do everything we can to help you track it down.

International Shipping:
We currently ship within the U.S. and Canada. International shipping rates and delivery times vary by location. Customers are responsible for any customs fees or import duties.

Questions?
We’re here to help.
Reach out anytime at orders@horsegirlattire.com and our team will take care of you.